Get Support

Get help with USolver, including its integrations with ChatGPT, Codex, and Claude for creating presentations, lessons, quizzes, and other interactive educational content.

Contact us

Email admin@usolver.com or visit USolver Support on Telegram. These are the contact destinations linked from the USolver website.

What to include

• The product you were using: the USolver website, ChatGPT, Codex, or Claude.
• A short description of the problem, what you expected, and steps to reproduce it.
• The error message and approximate time it occurred, including your time zone.
• A document link or screenshot only if you are comfortable sharing its contents with support.

Do not send passwords, access tokens, API keys, or private student information. Remove sensitive information from screenshots and logs.

Connection or sign-in problems

Confirm that you can sign in to your USolver account directly. If the AI integration asks you to connect again, use the host application's connection settings to reconnect your account. If the problem continues, send support the error message and the name of the application.

Unexpected document changes

Open the document in USolver and check its saved contents. Describe the requested change and the actual result when contacting support. Review AI-generated content before sharing it with learners or other audiences.

Privacy and account questions

See our Privacy Notice for information about personal data and privacy requests. You can also contact us using the email address above.